Privacy policy

Preface

This privacy policy serves to inform users of this website about what type of data we collect, how we use it and for what purpose.

We take data privacy very seriously. We always handle and use personal data with the utmost confidentiality, and only in as far as legal regulations allow or you have consented to it.

However, we would like to point out that data transmission over the internet is generally subject to security risks. Complete protection against access by third parties is not possible. You transmit any information to us at your own risk, and you are responsible for maintaining the secrecy of your password and login information. You may contact us by post or eMail about using our website if you have any data privacy concerns.

Processing personal data; Intention

Processing means any operation or series of operations carried out with or without the aid of automated procedures in relation to personal data, such as the collection, organisation, categorisation, storage, adaptation or modification, reading, retrieval, use, disclosure by transmission, distribution or any other form of provision, synchronisation or linking, restriction, deletion or destruction of data.

The use of this website is possible anonymously, that is to say that no information about your person can be processed by us. Exceptions exist only in cases where your browser may not transmit anonymous (personal) data on its own accord.

We collect certain information that you voluntarily give to us when you use our website, such as when you establish an account, place an order, or contact us.

When accessing our website, we collect, store and use the following, normally anonymous data, short-term:

  • the website visited
  • time website was accessed
  • the URL of the websites on which the user was directly prior to our website
  • the number of data sent in bytes
  • the user’s browser and browser version
  • the user’s operating system
  • the user’s IP address

We do not use these data in any way to identify you or to draw conclusions about your person. These data are stored on our server log files for a limited time. These data merely serve to enable our website to be displayed correctly, to conduct anonymous statistical analyses, to improve our website, to detect and trace technical errors on the website and, in case of unauthorised access or access attempts on our server, to initiate a derivation of personal data.

Personal data that you transmit to us online is only processed if it is necessary for the justification, implementation, termination or settlement of a contractual relationship between ourselves and you, or to answer any questions you may have. The following data are processed regularly by us in such cases:

  • Name and surname
  • Address, email address, fax and/ or telephone number
  • Reason for contact
  • Contract information (if applicable)
  • Documents transmitted by you (if applicable)
  • Information you provided verbally (if applicable)

As a rule, we do not pass on your personal data to third parties. This, however, does not apply to third parties who help us with contractual relationship transactions, such as the transport company charged with deliveries, or the bank entrusted with payment matters, as well as PayPal, if applicable. Also exempted are necessary data transmissions to accountants and the tax authorities. When data is transmitted to the third parties mentioned above, the scope of the transmitted data is limited to the necessary minimum.

You may provide us with information about other individuals (for example, you may request shipping to another individual and their address). We will use and handle such information in accordance with this privacy policy.

Use Of Cookies

This website uses cookies. Cookies are small text files that are stored on your computer. Your browser accesses these files. Some of the cookies we use are deleted from your computer after you close your browser (session cookies). Other cookies will remain on your computer and allow us or our business partners (cookies from third parties) to recognise your browser the next time you visit us (persistent cookies). If cookies are set, they collect and process user information such as browser and location data, as well as IP address data to the extent necessary. Persistent cookies are automatically deleted after a specified period of time, which can vary depending on the cookie.

Cookies regularly serve the purpose of recognising the user, for example to remember a user’s shopping cart for a specific time, or to show behavioural advertising on the website. For this, information contained in the cookie is read out in case of a new visit to the website or a visit to a specific other website. This information may contain statistical as well as personal data, such as the user’s IP address. Information we collect through cookies helps us furthermore to determine which pages are most popular with our users. Also, cookies help us to keep track of simultaneous users who are adding items to their shopping cart and placing orders at the same time. This is standard procedure for virtually all sites that use a shopping cart format. You may be able to set your web browser to reject cookies. However, rejection of cookies may negatively affect your ability to use the website.

How You May Correct Information

You may update or correct your personal information, by logging in to your account on or webshop or by contacting us by e-mail at info@cbdboxdelivery.com.

Minor Children

Our Website is intended to be safely viewed by general audiences. No offensive material of any kind is welcome. We do not knowingly solicit orders from any individuals below the legal age to enter into a binding contract in their home jurisdiction. Such individuals may only use our Website through the involvement of a responsible adult.

What This Policy Does Not Cover

We cannot state or control the policy of companies that we do not own or control, or people that we do not employ or manage.

How To Contact Us

If you have any questions, comments, suggestions, or wish to contact us for any reason, you may do so at: info@cbdboxdelivery.com or via mail.

Updating the privacy policy

We reserve the right to amend this data protection policy respective to changes in the law or changed requirements/ specifications on the part of the jurisdiction or the supervisory authorities in due course. The modified data protection policy is thereby valid at the point of its publication on our website. We therefore suggest that you visit our site regularly in order to be aware of any updates that may have been made.